Privacy Policy
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Phantom Couriers("we", "us") provides virtual mailbox services from 329 Howe Street, Vancouver, BC. This policy describes, at a high level, how we handle information in connection with that service.
Information we collect
To provide a mailbox and comply with CMRA regulations, we collect account details, identity verification documents, and records of the mail and packages you receive, including photographs taken by our staff.
How we use information
We use this information to operate your mailbox, fulfill requests you make (scanning, forwarding, pickup, shredding, consolidation), send the notifications you've opted into, and meet our regulatory obligations as a mail receiving agency.
How we share information
We share information with shipping carriers when you request a forward, and with regulators or law enforcement where legally required. We do not sell your personal information.
Cookies
See our Cookie Policy for details on how this website uses cookies.
Contact us
Questions about this policy can be sent to hello@phantomcouriers.example.com.